Shipping Policy
Delivery Method
We ship to all states and territories in Australia. We ship to all residential
and
business addresses, PO
Boxes and parcel lockers.
No international shipping.
Order Processing Time
Please allow 1–2 business days for your order to be processed and dispatched.
Shipping Fees
Standard Shipping:Free on orders over AU$99 ; AU$10 flat rate for orders under AU$99.
Delivery in 3-5 business days.
These are delivery estimates and parcels may take longer especially to
regional and rural locations.
Tracking Your Order
Once your order has been paid for and shipped, you will be emailed a tracking number.
The postage tracker will identify when your order has been dispatched and ready for delivery to
your
home,
if delivery is unsuccessful (no one is home) the goods can be picked up from your
local Australia Post
office.
Use your tracking number and link on your shipping confirmation email to see your order status or
track
it
here.
Discreet Packaging
All orders are shipped in plain, discreet packaging. No product names or details about the contents appear on the outside of the parcel. This helps keep your delivery private whether it is sent to your home or workplace.
Packaging
For smaller orders, we use padded mailbags which have a barrier of bubble wrap that provides the
ultimate
security and cushioning performance. These cushioned mailbags are resistant to moisture, tears and
punctures.
For larger orders, we use sturdy cardboard boxes filled with packing peanuts. These boxes are
sealed
with
heavy-duty packaging tape to guarantee your items get to you safely.
